Case Study: Client Success Story: Globetrotter Corporate Travel & OnTrackplus®
Sydney, Australia – 23 July 2024
GLOBETROTTER ORGANIZATION OVERVIEW
Established in 1979, Globetrotter Corporate Travel is an independent travel management company with expertise in corporate, leisure, incentive, group, conference, and event management. Serving clients in Australia and New Zealand, Globetrotter operates from offices in Perth and Melbourne.
Globetrotter is a member of CT Partners, an Australia-wide consortium of over 30 independent travel management companies, and One Global, an international community of local travel experts delivering a global travel solution. This dual membership provides Globetrotter with significant buying power and the ability to compete with global agencies, offering competitive rates and exceptional service to their clients. Additionally, Globetrotter has a wealth of experience working with most industry sectors.
GLOBETROTTER’S ONTRACKPLUS® JOURNEY
OPERATIONS TEAM BENEFITS
Feedback from the team at Globetrotter highlights the seamless internal implementation of Magnatech. Notably:
EASE OF USE
The Magnatech report is clean, comprehensive and user-friendly; and customers love it.
ENHANCED EFFICIENCY
The system is mainly set-and-forget, so it has simplified training for new staff and improved overall operational efficiency.
SEAMLESS INTEGRATION
The Magnatech credits feeding into Serko offer accuracy and clarity augmenting Serko’s ease of credit use functionality.
CLIENT BENEFITS
Globetrotter’s corporate clients benefit from Magnatech’s OnTrackplus solution which comprehensively:
- addresses varied client requirements
- provides industry-leading capabilities in ticket credit management
- supports both technology and consultant-led processes.
This ensures that Globetrotter can confidently meet client expectations and excel in competitive tenders.
FUTURE PLANS
OnTrackplus is already well integrated into the operations and client management aspects at Globetrotter, however Globetrotter is continually evolving its technology stack and will look for every opportunity to further integrate OnTrackplus to support their future growth and operational excellence.
“Magnatech’s expertly configured and integrated system ensures our clients never miss an opportunity to use a ticket in credit. The real-time, accurate data on credits seamlessly integrated into our clients’ online booking platforms means that every available credit is accounted for and automatically applied.
Additionally, Magnatech’s automated schedule overview reports keep our clients informed and in control of their credits. This level of detail and commitment to maximizing value has made the travel experience smoother and more cost-effective for our clients.
By fully leveraging Magnatech’s capabilities, we’re not just following industry trends—we’re leading by doing it better.”
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